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Turning Ambition into Achievement: Moments from the 3rd Convocation of MAHE Online

The morning of Saturday, 16 May 2026 arrived with the kind of anticipation that only a landmark day can carry. The graduating cohort comprised of 986 learners from 24 states, 5 Union Territories in India and 23 countries, out of which 451 made their way to the Dr TMA Pai International Convention Centre in Mangaluru, for a day that had been years in the making. Some had driven through the night, some had flown in from cities they had built new careers in but all of them had one thing in common: a degree earned not just through coursework, but through commitment.

This was the 3rd Convocation of MAHE Online Education, held as part of the prestigious 33rd Convocation of Manipal Academy of Higher Education. For hundreds of online graduates receiving their degrees from one of India’s most respected universities, it was the day their digital journey became undeniably, tangibly real.

Here is how the day unfolded, hour by hour.

10:00 AM – 12:00 PM | Registration: The First Handshake with Manipal

Long before the ceremony began, the foyer of the convention centre was alive. The registration desks opened at 10 AM, and with them came a wave of excitement that no virtual classroom had quite prepared anyone for.

Graduates arrived dressed in their finest, clutching excitement in their hearts. It was the moment the online community became a physical one. Study group members who had only ever spoken on video calls shared handshakes and laughs.

Families accompanied their graduates. Parents who had quietly watched late-night study sessions, spouses who had covered household responsibilities during exam weeks, children who had perhaps not entirely understood what “Mom/Dad is in an online class” meant, but who beamed with pride, nonetheless.

Learners at the 3rd Convocation

12:00 PM – 2:00 PM | Where the Real Conversations Happened

If the ceremony was the formal culmination of a journey, this window was its heart.

For two hours, graduates mingled freely across programs, across cities, and across industries. An MBA graduate from Bengaluru found herself in conversation with an MSc Data Science graduate from Pune, both discovering they had been in the same live session cohort a year ago. A PGCP graduate who had switched from a decade-long finance career swapped contact with a Business Analytics graduate who had done the reverse.

The Dr TMA Pai International Convention Centre provided the perfect backdrop – its expansive halls accommodating the energy of hundreds of conversations happening at once.

Photographs were clicked, WhatsApp groups were created, LinkedIn connections were made and amidst the hum of conversations, a network was forming.

2:00 PM | The Calm Before the Ceremony

The energy shifted at 2 PM.

The announcement for graduates to assemble and find their seats brought an organised shuffle of hundreds of people finding their places in the grand auditorium. As the auditorium filled, the mood settled into quietness and reflection. Some composed messages to loved ones watching the live webcast at home and some simply sat still, letting the weight of the moment sink in.

Procession

The stage was set. The dignitaries prepared to take their positions. The National Anthem and University Anthem waited in the wings. After years of lectures, assignments, and examinations, it was time!

2:30 PM | The Ceremony Begins

At precisely 2:30 PM, the 3rd Convocation of MAHE Online Education was called to commence.

The ceremony opened with the National Anthem, followed by the Invocation and University Anthem, a ritual that grounds every MAHE convocation in the institution’s long-held values and its sense of shared purpose.

The Welcome Address set the tone: warm, celebratory, and deeply cognisant of the unique character of this graduating class, learners who had chosen growth over comfort, and learning over convenience.

Words of The Wise

Dr Sharath K Rao provided an overview of Manipal Academy of Higher Education saying, “The curricula of online degree programs are designed over a global audience. We ensure that these programs have an industry-oriented curriculum and help students to upskill themselves.”

Speaking to a gathering of graduates, Mr Ambrish Sinha, CEO of UNext Learning, reflected on the significance of this milestone: “A few years ago, online education was seen as an alternative. But today, the campus-based education and online education are at the same level. It is up to us, as students and academicians to make the most of it. It is easy to enrol into an online degree, but it is very difficult to graduate the way you guys have done it – with rigour, discipline, and ambition. So, I’d like to congratulate all of you.”

The Chief Guest, Mr Salee S Nair, MD & CEO of Tamilnad Mercantile Bank Ltd., delivered the Convocation Address which was the centrepiece of the afternoon.

“I would like to acknowledge the people who made this possible: the parents and the families because no degree is earned alone. Behind every graduate sitting here today, there is someone who has sacrificed quietly, encouraged consistently, and believed even during moments when you doubted yourself. To all the families here today, this achievement also belongs to you.” – Mr Salee S Nair, MD & CE), Tamilnad Mercantile Bank Ltd.

L: Mr Ambrish Sinha; R: Mr Salee S Nair

Also present on the dais were senior leadership including Dr H S Ballal (Pro Chancellor), Dr Sharath K Rao (Vice Chancellor, MAHE), Dr Dilip G Naik (Pro Vice Chancellor, MAHE Mangalore Campus), Dr Narayana Sabahit (Pro Vice Chancellor – Technology & Science), Dr P Giridhar Kini (Registrar), Dr Vinod V Thomas (Registrar Evaluation), and Dr Manojkumar Nagasampige (Director, Directorate of Online Education, MAHE) whose collective presence underscored the prestige of the occasion.

The Heart of the Ceremony: Facts, Figures, and the Conferring of Degrees

Before the degrees were conferred, the Facts and Figures about the graduates segment offered a moment to step back and appreciate the collective achievement on display.

This year’s graduating class represented a mosaic of India: Graduates from multiple states and countries, from metros and tier-2 cities, from industries spanning banking, technology, healthcare, logistics, and more. They had enrolled in programs including MBA, MSc in Data Science, MSc in Business Analytics, and Postgraduate Certificate Programs – each choosing a credential calibrated to their career aspirations.

The Dignitaries

Conferring the Degrees

And then came the moment everyone had been waiting for.

Name by name, the degrees were conferred. Each graduate who stepped forward did so carrying the weight of their journey and the lightness of having completed it. The handshake, the degree scroll, the pause for a photograph lasted only moments but represented months and years of work. There were tears of relief, of pride, of joy.

Conferring of the Degrees

Administration of Oath

Following the conferring of degrees came the Administration of Oath, a reminder that education from MAHE is not merely academic, but ethical. Graduates pledged to uphold the values of their institution and their profession: integrity, responsibility, and a commitment to lifelong learning.

It is a moment that distinguishes the MAHE convocation from a simple certification ceremony. It is a statement of intent.

Learners Taking the Oath

The Closing: Vote of Thanks, Presentation of Graduates & Declaration

The Vote of Thanks was a moment of institutional gratitude to the dignitaries, the faculty, the administrative staff, and most importantly, to the graduates themselves, whose trust in online education at MAHE had helped build and validate the program.

The Presentation of Graduates followed: a celebratory moment where the graduating class was acknowledged collectively, not as individual names on a register, but as a community. The class of 2026. Online learners who had shown that geography is no barrier to ambition, and that a screen is no impediment to a world-class education.

6:00 PM – 6:30 PM | High Tea: The Unofficial Most-Remembered Part of the Day

Ask any alumnus about their convocation, and they will mention two things: receiving their degree, and what happened after.

The High Tea that followed the ceremony was where the day shed its formality and became a celebration. Graduates gathered with families, faculty, and peers over refreshments, reliving the afternoon’s highlights in real time. New connections were deepened. Photographs were organised into albums. Plans were made: “We should stay in touch.” “Our class should do a reunion.” “You should connect with my manager. What you’re working on is exactly what we need.

This is the MAHE alumni network forming in real time. A network of over 3 lakh+ alumni worldwide, now expanded by one more graduating class, one more group of professionals ready to lead.

The Faces Behind the Degrees

MAHE convocation testimonial Kasturi
MAHE convocation testimonial Deepak
MAHE convocation testimonial Patitapaban

A Legacy Renewed

The 3rd Convocation of MAHE Online Education was proof that quality education, delivered with rigor and care, can reach anyone, regardless of where they live, what their schedule looks like, or what life stage they are in.

Online Manipal has always been an extension of the Manipal legacy, not a lesser version of it, but a different expression of it. The same academic standards, the same values, delivered in a format built for the lives that modern professionals actually lead.

To the graduates of 2026: you chose to grow at a time when it would have been easier not to. You showed up, in online classes, in examinations, in this hall, and you earned what you received.

You are now part of a tradition of excellence that is over seven decades old. A tradition that continues because of you.

Congratulations, Class of 2026.

Life Skills Online Manipal Students Gained During their Learning Journey 

3 Universities 9+ Skill Categories #1 is  Time Management 200+ Responses analyzed 

In today’s workplace, a qualification opens the door, but it is soft skills that determine how far you walk through it. Communication, time management, critical thinking, and adaptability are no longer peripheral; they are the core currency of professional growth. Online learning environments, by their very nature, demand these skills from day one. 

During convocation events for Online Manipal learners across MAHE, SMU, and MUJ, graduates were asked a single, open-ended question about the skills they developed through their academic journey. What emerged was a revealing picture, one that goes well beyond academic knowledge. 

This report presents a structured analysis of those responses: which soft skills were most frequently reported, how they cluster into meaningful categories, and what they suggest about the broader impact of online education. 

Also read: The Psychology of Online Learning: What Makes It So Effective? 

How This Data Was Collected 

Responses were open-ended and self-reported. Similar answers were grouped under common skill categories before frequency counts were calculated. The methodology prioritizes identifying directional trends rather than producing statistically conclusive results. 

Three Patterns That Define the Data 

27.5% learners cited Time Management — the single most reported skill across all programs  
22% learners reported meaningful improvements in Communication Skills  
10% each Analytical skills and Networking tied as the next most common responses 

These three patterns suggest that the online learning format itself requires learners to self-schedule, engage digitally, and work through complex course material actively builds the very skills employers most seek. 

Most Frequently Reported Soft Skills 

Our learners hail from different demographics. Each of our universities caters to a diverse audience, and each of our learners is distinct from the others. This was one of the reasons we set out to understand the philosophy behind how learners are evolving. The common question asked of learners on the day they graduated was: “What are the soft skills they gained through their journey in Online Manipal?” This is one front where we could see a striking similarity in the outcome of their responses.   

A Closer Look at Each Skill Group 

After close observation, responses have been categorized into four distinct categories. Beyond raw frequency, responses fall into three meaningful clusters, each representing a distinct dimension of professional development. 

Self-Management 

The skills clubbed under this were:  

  • Time Management 
  • Discipline 
  • Adaptability 
  • Goal setting 
  • Increased Focus 
  • Endurance 

The demands of juggling work, family, and academics simultaneously develop rigorous self-organization habits. Time management alone accounted for 55 mentions out of 200 – the single highest response, cited by more than 1 in 4 learners. 

Also read: Growing Value of Soft Skills in Today’s Workplace 

Communication & Presence 

The skills classified under this category were as follows: 

  • Communication skills 
  • Presentation 
  • Public Speaking 
  • Virtual Representation 
  • Networking 

Virtual discussions, recorded presentations, and asynchronous collaboration require deliberate, precise communication, skills that translate directly into professional environments. 

Professional Cognition 

The following skills were grouped under this category: 

  • Analytical Skills 
  • Problem Solving 
  • Consulting Mindset 
  • Financial Management 
  • Business Management 

Students are not only gaining academic qualifications, but they are also developing the professional thinking patterns that employers in competitive industries actively look for. 

Personal Development 

The skills included under this category were: 

  • Confidence 
  • Leadership 
  • People Management 
  • Long-term Vision 

Independent study over an extended period quietly builds character attributes such as confidence, leadership orientation, and the capacity to think in longer time horizons. 

What These Insights Suggest About Online Learning 

  • Self-management is a primary outcome of online education 

When academic schedules are not externally enforced, learners must build their own structure. The prevalence of time management, discipline, and focus on responses suggests that this challenge becomes a growth mechanism. 

An interesting find: EQ: Your Essential Edge for Career Success 

  • Digital environments actively strengthen communication skills 

Without in-person interactions, online learners default to writing, presenting, and representing themselves virtually deliberately and consistently. This repeated practice compounds into genuine communication competency. 

  • Project-based learning develops independent analytical thinking 

The frequency of analytical and problem-solving skills in responses aligns with curricula that require learners to apply concepts, not just recall them but in business and case-study contexts. 

  • Working adults develop professional skills in real time 

Many Online Manipal learners are employed while studying. Skills like business management, consulting mindset, and leadership are likely reinforced by applying academic learning directly to their professional environments. 

The Degree Was Just the Beginning 

The responses gathered at Online Manipal convocation events tell a consistent and encouraging story: online education builds far more than academic knowledge. Skills like time management, communication, analytical thinking, networking, and leadership emerged repeatedly across different universities, different programs, and different learner backgrounds. 

For many graduates, the Online Manipal journey contributed not only to their professional qualifications but to a deeper kind of development one that shapes how they think, how they communicate, and how they manage the complexity of modern professional life. 

The classroom may have been virtual. The growth, it turns out, was very real. 

The New Labor Codes of 2026: A Leader’s Guide to the Future of Work 

The landscape of Indian labor law is undergoing its most significant transformation since independence. For decades, we operated under a complex web of pre-independence regulations designed more for a colonial era than a digital-first economy. But that is changing. As we move into 2026, the consolidation of 29 central labor laws into four streamlined codes isn’t just a legal update; it’s a complete paradigm shift for businesses and professionals alike. 

I’ve seen industries rise, and workforce dynamics evolve, but the implementation of these new codes marks a unique turning point. Whether you are an employer trying to stay compliant or a professional looking to safeguard your career, understanding these changes is no longer optional. 

Why the Shift? From “Jumbled Up” to Streamlined 

For years, our labor laws were inconsistent. A simple term like “wage” was defined differently across the Factories Act, the Minimum Wages Act, and the PF Act. This inconsistency created a compliance maze that hindered the ease of doing business. In late 2018 and 2019, the government began consolidating these 29 laws into four distinct pillars: 

  1. The Code on Wages: Standardizing everything related to salaries and payments. 
  1. The Industrial Relations Code: Defining modern employer-employee relationships. 
  1. The Code on Social Security: Creating a universal safety net for the workforce. 
  1. The Occupational Safety, Health, and Working Conditions Code: Mandating health standards for all sectors, including IT and services. 

The previous framework was built when the economy was far less complex. Today, India’s economy is heavily tilted toward the IT and service sectors, which were largely ignored by older laws. By standardizing definitions and rules, the government is finally addressing the 21st-century reality. 

The 50% Rule: A New Reality for Salaries 

One of the most talked-about changes is the unified definition of wages. I’ll be honest with you: I’ve spent 14 years in the ICT space, and I’ve been “party to the crime” of designing those weirdly structured salary slips with Component A, Component B, and various coupons or reimbursements. 

The law doesn’t care about your CTC (Cost to Company); it focuses on total remuneration. Under the new code, your social security contributions (like PF) must be calculated on at least 50% of that total remuneration. This means many organizations, especially in the IT sector, are currently grappling with how to restructure their pay scales without drastically reducing the take-home pay of their employees. This transition is a massive undertaking, as it requires a complete rethink of how we value and deliver compensation. 

Recognizing the Gig Economy and Migrant Workers 

India is making history by being one of the first countries to legally recognize gig and platform workers. Whether it’s someone delivering for a food app or driving for a ride-sharing service, the law now aims to bring them under a social security umbrella. 

We’re also seeing a more powerful recognition of migrant workers. Previously, a worker only had legal protection if they were tied to a contractor. Now, the law acknowledges the constitutional right to freedom of employment across state lines, easing the process for those who move for work. This shift ensures that protection follows the worker, not just the contract. 

An interesting read: Career Options in Arts: A Complete Guide 

Key Changes You Need to Know 

The new codes bring several structural improvements to how businesses operate: 

  • Ease of Business: Organizations with up to 300 workers can now streamline operations or exits without the previous hurdle of government approval – up from the previous limit of 100 workers. 
  • Digitization: The era of mandatory paper records is ending. If your organization is digitized, the law finally recognizes those digital footprints as valid records. 
  • Facilitation over Inspection: We are moving away from the old “Inspector Raj”. The new “Inspector-cum-Facilitator” role is designed to help businesses comply rather than just penalize them. 
  • Dispute Resolution: Labor courts are being abolished in favor of Industrial Tribunals. If a conflict isn’t settled there, it goes straight to the High Court, streamlining the legal process. 

The Implementation Journey 

While the Parliament has adopted these laws, the actual implementation is a complex moving target. Because labor is a state subject in our Constitution, the central government can set the rules, but each individual state must implement them. 

As of now, most states have published their draft rules, but we are still waiting for a finalized, nationwide implementation date. Some states are ready to hit the ground running, while others have yet to publish any rules at all. This creates a temporary period of uncertainty for multi-state organizations, making it even more critical for leadership to stay informed. 

Read more: MA in Economics vs MA Political Science – Online Manipal 

Embracing the Future 

The transition to these codes marks the end of an era and the beginning of a more agile, modern workplace. For professionals and students, this is a time of immense opportunity. The laws are finally catching up to the reality of the 21st-century workplace. Understanding these shifts won’t just make you a better manager; it will make you a more resilient professional in a competitive market. 

If you are looking to deepen your understanding of these evolving corporate dynamics and workforce management, the MA in Political Science from SMU Online provides the strategic foundation needed to navigate these very changes. Staying ahead of the curve is the only way to thrive in this new era of Indian labor. 

The Nervous System of Modern Business: How IT Powers Banking, Retail, and Healthcare 

When I started my career 14 years ago, Information Technology was often tucked away in a quiet corner of the office. Back then, IT was viewed primarily as a support function – the department you called when your computer wouldn’t turn on or your emails weren’t sending. But today, the narrative has shifted completely. IT isn’t just a department; it is the nervous system of every modern business. 

I have seen firsthand that when the IT infrastructure fails, a business doesn’t just slow down; it ceases to exist in the modern market. Every hour of our lives is now dictated by these invisible digital threads. Whether you are ordering a package, making a digital payment, or visiting a hospital, you are interacting with a complex web of data and code. I want to share how these systems are fundamentally reshaping the industries that move our money, our goods, and our health. 

Quote: The future of banking, retail, and healthcare is being written in code right now. Make sure you’re part of the team writing it. 

The Banking Revolution: From Physical Branches to Atomic Settlements 

Banking was one of the earliest adopters of IT, and today, it remains the largest recruiter and one of the highest payers in the tech sector. When I joined my first company, nearly 60% of our client portfolio was from the banking and financial services domain. The scale of transformation here is staggering. 

My father is a retired banker, and he often tells me how his branch used to require 30 people to operate. By the time he retired, that same branch only needed five people, yet it handled ten times the business volume. That is the leverage of technology. In the current landscape, banking is less about vaults and more about “atomic settlements” – transactions that happen in the blink of an eye. 

  • The UPI Phenomenon: We have reached a point where I rarely carry more than a few hundred rupees in my wallet. India now processes over 14 billion UPI transactions every month. This isn’t just a convenience; it’s a massive data engineering feat that requires 99.99% uptime. 
  • Real-Time Fraud Prevention: Security is the bedrock of finance. If your credit card is used at 3 AM in Dubai while you are sleeping in India, IT systems identify that anomaly and block the transaction in real-time. This involves processing millions of data points per second to distinguish a legitimate purchase from a fraudulent one. 
  • Blockchain and Speed: Traditionally, trade finance settlements could take up to 10 days of paperwork and verification. By using blockchain, leading banks have reduced that time to just four hours, ensuring that capital moves as fast as information. 
  • Customer Experience: Modern banking has moved from ‘9-to-5’ to ‘24/7.’ Through mobile apps and AI chatbots, customers can manage their entire financial life without ever stepping foot inside a physical building. 

Another interesting read: Building Your Banking Career: How Blockchain and Smart Contracts Are Reshaping Finance 

Retail: Personalization and the Quick Commerce Surge 

In the retail sector, the physical storefront is no longer the primary point of contact. Most consumers today check their mobiles long before they ever consider walking to a local shop. As a data professional, I see retail as one giant optimization problem. 

  • The Rise of Quick Commerce: We’ve moved from weekly grocery runs to “instant gratification.” Companies like Swiggy and Zepto rely on hyper-local IT infrastructures to ensure that when you order a snack, it arrives in 10 minutes. This involves complex algorithms for rider assignment and inventory management. 
  • Predictive Analytics: Every time you see a “Recommended for You” section, there is a data architect behind the scenes. We use IT to analyze your past behavior, your search history, and even seasonal trends to predict what you might want next. This isn’t just a gimmick; it significantly boosts performance for nearly 65% of modern retailers. 
  • Supply Chain Visibility: Behind every “Out of Stock” or “In Stock” label is a massive database tracking millions of items across thousands of warehouses. IT provides the visibility needed to ensure products move from the factory to your doorstep with minimal waste. 
  • E-commerce Scalability: During festive sales, retail websites experience traffic spikes that would crash a standard server. Building ‘cloud-native’ systems allows these platforms to scale up instantly to handle millions of simultaneous users and then scale down to save costs. 

Read more: Marketing vs Supply Chain Management: Which is a better career option 

Healthcare: Technology That Saves Lives 

Healthcare was historically a laggard in IT adoption compared to banking, but that is changing rapidly. By 2030, the healthcare IT market is expected to double, reaching nearly $400 billion. This isn’t just about efficiency; it’s about life and death. 

  • AI-Driven Diagnostics: One of the most exciting areas I’ve seen is the use of AI in medical imaging. High-volume data platforms now allow AI to scan X-rays and MRIs, often meeting or exceeding human accuracy in identifying early-stage issues. 
  • The Power of Telemedicine: This is the ultimate tool for social equity. Telemedicine allows us to provide specialist care to the most remote parts of society where a doctor cannot physically be present. A high-speed connection and a robust IT platform can bring a world-class cardiologist to a village in minutes. 
  • Electronic Health Records (EHR): Gone are the days of carrying a thick folder of paper reports. EHR ensures that your medical guidance is provided in the context of your entire history. If a doctor prescribes a medicine, the IT system can automatically flag if it reacts poorly with something you took five years ago. 
  • Drug Discovery: IT is even accelerating how we create medicine. By using high-performance computing to simulate how different molecules interact, researchers can find potential cures in months rather than decades. 

Know more: 6 Reasons Why to Get an MBA in Healthcare Management 

A World Built on Data and Clouds 

If global IT spending were a country, it would be the third-largest economy in the world, trailing only the US and China. Despite this massive scale, there is a paradox: 87% of tech leaders report that they struggle to find the right talent. The skills gap is real because the technology moves faster than traditional education. 

I didn’t necessarily plan to be a data engineer when I started my journey. In fact, I started with very different goals. But as I saw the world moving toward data-driven decision-making, I embraced tools like Azure, Spark, and Kafka, that allowed me to build scalable systems. The lesson I’ve learned is that you don’t just learn IT as a general subject; you must understand how IT acts as a solution for specific problems in these core domains. 

Dive deeper: Top Emerging MCA Specializations: A Comprehensive Guide 

Building Your Career in the Digital Age 

The opportunities in the coming decade are immense. Whether you are interested in the $200 billion Indian fintech market or the burgeoning healthcare tech sector, the key is to stay ahead of the technology curve. You need to understand the “how” and the “why” behind the systems we use every day. 

To succeed in this landscape, you need a mix of domain knowledge and technical expertise. If you’re looking to transition into this world or level up your current skills, programs like the Master of Computer Applications (MCA) or the MSc in Data Science at MAHE Online are specifically designed to bridge this gap. These courses offer the technical foundation in AI, cloud computing, and data architecture that is required to power the “nervous system” of tomorrow’s global businesses. 

The technology stack will always change. Today it’s Generative AI, tomorrow it might be Quantum Computing, but the demand for professionals who can build secure, efficient, and innovative digital ecosystems is permanent. My advice is simple: don’t just be a user of technology; be the person who understands how to architect it. The future of banking, retail, and healthcare is being written in code right now. Make sure you’re part of the team writing it. 

Navigating the Future: AI Trends and Opportunities in 2026 

The landscape of technology is shifting faster than most of us can track. For many, artificial intelligence still feels like a simple chatbot experience, something you use to draft an email or ask a quick question. But as someone who has spent over 16 years in enterprise technology and digital transformation, I can tell you that what we are witnessing in 2026 is far more than just a “hype cycle.” We have moved from rule-based systems to something truly autonomous, and the implications for our careers and industries are profound. 

Why 2026 is the Year of Autonomous AI 

When I look back at the journey of AI, the evolution is staggering. In 2010, we were clicking through rule-based menus on banking sites. By 2018, we saw the rise of recommendation engines on platforms like Netflix and YouTube, where the system learned our patterns to suggest what we might like next. These were “assistive” technologies – they helped us find things, but they didn’t “do” things for us. 

But 2026 feels fundamentally different because AI is no longer just an “assist” solution; it has become autonomous. We have transitioned from Generative AI, which creates text and images, to Agentic AI. 

  • Planning and Execution: Modern AI agents can now understand a high-level goal, plan the necessary steps, and execute them across multiple applications without a human holding their hand at every click. 
  • Beyond Chatbots: Unlike the simple bots of the past, these agents don’t just talk; they take action. They have “agency.” 
  • The Rise of Agentic AI: This is the shift into AI becoming a core team member within organizations. It is moving beyond simple user-facing interfaces to handling complex, multi-step internal workflows that previously required entire departments to manage. 

Read more: Learning as a Lifestyle: Why 2026 is the Year of Skill-First Education 

The Power of AI Agents in Action 

To understand the practical shift, I often look at how service desks have changed. I remember the days when you would call a service provider—like Airtel or Jio—and a human would search a database to find a solution for you. Even early AI only pointed you to an FAQ page. Today, the workflow is being handled by AI agents that manage the entire lifecycle of a problem. 

  1. Breaking Down Problems: When a user reports an issue, the agent doesn’t just look for a keyword. It breaks the problem into a logical sequence of actionable tasks. 
  1. Autonomous Action: For example, if a critical server is down, the agent can identify the failure, cross-reference it with recent updates, request necessary approvals from stakeholders via email, and restart the server itself. 
  1. Continuous Monitoring: After taking action, the agent doesn’t just close the ticket. It pings the system repeatedly to ensure the problem is truly resolved and then sends a natural-language summary to the IT manager. 

I’ve seen this firsthand in my work with global organizations. We aren’t just building tools anymore; we are building digital colleagues that can handle the “heavy lifting” of technical maintenance, allowing human experts to focus on high-level architecture and strategy. 

Navigating Risks and Responsible AI 

With this incredible power comes significant risk. I recently attended a summit where I saw youngsters building incredible prototypes and industry-level solutions. It was inspiring to see the speed of innovation, but it also highlighted a major challenge: many people are using AI without understanding what “Responsible AI” means in a corporate environment. 

  • The Control Layer: If an AI agent isn’t properly governed, it could reboot the wrong server or take an action that puts an entire organization at risk. We must build “guardrails” into the code to ensure the AI knows its limits. 
  • Blind Following: A common mistake I see new learners make is blindly following whatever a platform tells them. If a model gives you a confident answer, your first instinct should be to verify it, not copy-paste it. 
  • Enterprise Risk: If you don’t use these tools responsibly, you risk compromising your company’s data and security. In 2026, data privacy isn’t just a legal requirement; it’s a competitive necessity. 

More on this: Can Online Education Stay Relevant in an AI-Driven Job Market? 

I often tell my teams that even if you aren’t a “tech person” in the traditional sense, you can still do wonders with this technology by utilizing low-code or no-code solutions. However, you must prioritize your analytical ability. You need to understand what is happening “under the hood” to ensure the output is safe and accurate. 

The Evolution of the Professional Skillset 

In the past, having “IT skills” meant knowing how to code in a specific language. Today, the most valuable skill is “AI Orchestration.” This means knowing how to connect different AI models, set up the right agents, and—most importantly—how to ask the right questions. 

I’ve seen professionals from non-technical backgrounds dominate this space because they have deep domain expertise. They understand the business problem better than the coder does. When you combine that domain knowledge with an understanding of AI’s capabilities, you become indispensable. 

My advice to anyone starting out or looking to pivot is this: Don’t just learn the “how” of a tool; learn the “why.” Understand the logic of how these systems plan and reason. This mindset shift is what separates those who are replaced by AI from those who lead AI initiatives. 

My Advice for Your Career Journey 

As a professional working in an IT company that collaborates closely with global clients, I want to emphasize that your learning must evolve alongside the technology. Don’t view AI as a threat to your job; view it as a shift in how work is done. The roles that existed five years ago are changing, but they are being replaced by roles that are more creative and less repetitive. 

The key is to build a practical learning roadmap that you can act on immediately. Focus on developing your analytical skills so you can manage these autonomous systems rather than just using them as a search engine. The goal is to move from being an end-user to being someone who can design and deploy these solutions at scale. 

Dive in: Why Is AI Literacy Essential for a Future-Ready Workforce? 

Conclusion 

The future of AI in 2026 is about more than just smarter conversation; it is about autonomous systems that can think, plan, and act. By staying curious and focusing on responsible implementation, you can position yourself at the forefront of this digital transformation. We are in a period of “continuous learning,” where the certificate you earned yesterday is the foundation for the skill you must learn today. 

If you are looking to deepen your understanding of these emerging technologies and how they impact business strategy, exploring the specialized programs at Online Manipal can be a powerful next step in your professional journey. Whether you are interested in data-driven decision-makingMBA programs that incorporate modern tech, or enterprise innovation, staying ahead of the curve is the only way to thrive in this new era.  

The tools are here; the question is, how will you choose to lead with them?

Why the Humanities Are More Important Than Ever in the Age of AI 

There is a quiet anxiety running through classrooms, dinner tables, and career counselling sessions around the world right now. It sounds like this: Is what I’m studying actually going to matter? 

It’s a fair question. We are living through a period of genuine disruption. Generative AI is reshaping industries faster than syllabi can keep up; misinformation travels at the speed of a share button, and the jobs our parents pointed to as “stable” are being quietly reclassified as “at risk.” In this climate, the pressure to optimize, to study something measurable, hirable, immediately useful has never felt more intense. 

And yet, here is the uncomfortable truth that tends to get buried in that conversation: the world doesn’t have a shortage of technical skills. What it has a shortage of is wisdom and judgment: the ability to read a room, sit with complexity, and make decisions that account for the full weight of their consequences. 

That is precisely what humanities have always taught. And it is precisely why they matter more right now than ever before. 

The Problem with Expertise without Perspective 

Think about the last time a well-intentioned policy backfired spectacularly. Or a product launched with enormous technical sophistication that somehow managed to cause offence, erode trust, or miss its audience entirely. Rarely is the problem technical. More often, it’s a failure of context, a failure to understand who the people involved actually are, what history preceded the moment, and what the decision would mean beyond its immediate intent. 

This is what subjects like History, Philosophy, and Literature have always been training us to do: to slow down before we act, to look at a situation from more than one angle, to ask not just can we, but should we, and to understand that the same action can carry entirely different meanings depending on when, where, and by whom it is taken. 

Algorithms can quietly shape what millions of people see and believe. A single person with a phone can manufacture a convincing fake reality. In such a world, the ability to question assumptions, weigh trade-offs, and think through consequences is not a supplementary skill. It is the skill. 

Also read: Career Options in Arts: A Complete Guide 

What Machines Still Cannot Do 

There is a tendency to frame humanities versus technology as a competition. It isn’t. But it is worth being clear about where the limits of technology actually lie. 

Artificial intelligence can generate words that sound empathetic. But it cannot truly read the room. It cannot sense the unspoken tension in a conversation, know when to pause rather than respond, or navigate the kind of deeply human disagreement that doesn’t have a correct answer at the end of it. It can process information at extraordinary scale, but it cannot tell you what that information means to the people it affects, or why it matters, or what a community’s history might suggest about how they will receive it. 

These are capacities built through literature, through stepping into lives that are not your own and sitting with their fears, contradictions, and desires. They are built through philosophy, which trains you not just in what to think but in how to examine your own thinking. They are built through history, which reminds us, again and again, that decisions don’t end at intent; they ripple outward, shaping lives long after the moment has passed. 

An interesting find: Why Engineers and Scientists choose Humanities for UPSC success? 

The Tolerance for Grey 

Perhaps the most underrated gift of a humanities education is something that sounds almost counterintuitive in an age of instant information: the ability to be comfortable not knowing. 

The world we live in pushes us toward immediate answers. Pick a side. Draw a conclusion. But the person who cannot tolerate ambiguity doesn’t make better decisions; they simply make faster ones. They mistake confidence for correctness. They simplify a complex reality into something they can manage, and in doing so, miss everything that mattered. 

History rarely offers clean heroes and villains. Literature rarely gives neat endings. Philosophy rarely arrives at final answers. This isn’t a flaw in these disciplines. It’s the point. They are training you to live in the grey, the spectrum where most of real life actually happens with steadiness, rigour, and an open mind. 

That is a rare skill. In a world that keeps getting more complex, it may be the rarest skill of all. 

Where This Kind of Thinking is Being Nurtured 

This is why institutions that take the arts and humanities seriously are not retreating from relevance; they are running toward it. 

At Sikkim Manipal University, the arts are not an afterthought. They are foundational. In a curriculum that centres creative thinking, cultural understanding, and the full breadth of human expression, students are being prepared not just for the jobs that exist today, but for the challenges that don’t have a name yet. The kind of education that builds people who can hold complexity without flinching, communicate across differences, and brings genuine humanity to whatever field they enter. 

This is what Dr Sourav Dhar, DOE, Sikkim Manipal University has to say about this:   
 
At Online Sikkim Manipal University (SMU), our Arts & Humanities programs are designed with this belief at the core. The future belongs not just to those who know more, but to those who understand better. Because while AI will keep evolving, being human will remain our greatest advantage.  

Because at the end of the day, the future doesn’t just need people who can build things. It needs people who can ask whether they should – and who understand enough about history, culture, and human nature to answer that question well. 

Humanities have always been that education. The world just finally needs everyone to see it. 

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